WHAT YOU GET
Got a cherished Xbox you need servicing or modding? Just choose from the array of services and mods on offer!
You must ensure you are sending a functioning and working state device.
If for any reason there are issues with your console, please Contact Us prior to using this service.
For further information on sending in your console please see; 6. Refurbishments and Send-Ins, in our Terms & Conditions.
All pre 1.6v consoles will have their clock capacitors removed to ensure future reliability. If you want a new one fitting, please select that option.
NOT INCLUDED
No Controllers/Peripherals
No fault finding or repairs without prior agreement
FURTHER INFORMATION
If however a service isn't listed (e.g. full motherboard recap), use the "other" field or please get in touch and we'll see what we can do!
Console will be soak tested and appropriate resolutions also tested for correct display (verified with Retrotink 4K CE diagnostics).
Tested (If no HDMI mod installed) using: AV cable, Component cable & Electron Shepherd's Electron X-OUT w/ HDMI.
Product will be well packaged to ensure your console reaches you unscathed by the shipping process!
SHIPPING
For "Send In Services" - you’ll be responsible for packaging and shipping it to our address. After you place your order, we’ll email you with instructions and all the shipping info you’ll need. Please note that the cost of sending your console to us isn’t included in the service price. The shipping fee that is charged covers sending your console back once the work is complete. Where possible, we’ll reuse the packaging you originally sent it in. We recommend using a tracked service for peace of mind, but please avoid shipping methods that require a signature on delivery.
RETURNS
Custom made Consoles (or send in orders) are not permitted for returns or cancellation of orders, as each are either made to order or are of a custom nature. Standard 30-day limited returns is offered on all used electronic items that we provide - However this does not apply to hardware that is sent to us by the customer. If you are not wholly satisfied with your purchase, the product(s) can be returned for a refund within 30-day of the original purchase of the product, minus return shipping and a £20 service charge.
